EMOTIONAL INTELLIGENCE TRAINING

Our founder, Scott Watson, is trademarked as Mr Emotional Intelligence® and was the first Certified EQ-i 2.0 Master Trainer in the UK. Every course is designed and delivered by him and a team of globally recognised emotional intelligence experts: qualified, experienced, and actively delivering client work across a wide range of sectors. That depth of expertise means your organisation gets training that is credible, evidence-based, and immediately usable in your workplace.

Featured Articles

Explore our latest emotional intelligence articles for practical advice on understanding yourself, building stronger relationships and leading with confidence.

- Emotional Intelligence Courses for Business

Delivered by Qualified Subject Experts

Emotional Intelligence isn't a nice to have in 2026.

A review of fifty workplace studies found that emotional competencies improve through training, with the effects still measurable more than three months later.

What that research doesn't tell you is what the improvement is worth to your organisation. That depends on your own costs; the resignation you didn't have, the grievance that never reached a formal stage, the customer conversation that went differently. We've set out how to build the business case for emotional intelligence training using your own figures, rather than a borrowed percentage.

Not every emotional intelligence course is created equal.

Few training companies offering emotional intelligence courses are genuinely qualified or experienced in this often misunderstood subject. Their programmes aren't designed to improve individual or collective capability. They're an information download, and the effect wears off within a fortnight. If you're comparing proposals now, it's worth knowing what a credible emotional intelligence programme should include and the five questions that separate a programme from a nice day out.

We don't run off-the-shelf programmes.

Every course is built around your organisational context, the leadership challenges you're actually facing, and the outcomes you need - which we agree with you before anything is designed, not after.

That agreement is the part most providers skip. It's also the reason so much training produces nothing: nobody decided at the outset what should be different afterwards, so there was never anything to measure.

Practical rather than theoretical.

Participants rehearse difficult conversations, work through decisions under pressure, and apply the skills to situations from their own roles — because emotional intelligence changes behaviour through practice, not through explanation. It's demanding, and people generally enjoy it. Those two things aren't in tension. If you want a sense of what that looks like, we've published seven emotional intelligence activities you can run with your own team.

Whether you're developing first-time managers, strengthening senior leadership capability, or building emotional intelligence across an intact team, there's a programme to match. Choose the one that fits, then get in touch. We'll start with a conversation and one question: what value do you want from this?

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- Why Us

WHY CHOOSE SUMMIT?

Free of boring theory, complex psychobabble and PowerPoint slides. Packed with meaningful value.

Your managers practise the conversations they've been avoiding, rather than watching someone describe them.

You agree the outcome before we design anything, so there's something concrete to measure afterwards.

The sessions are demanding and people enjoy them. Skills transfer quickly.

Unique blend of expert facilitation, hands-on, challenging individual and team activities.

Learning is reinforced after the course with resources people can reach from their phone.

Facilitated by qualified emotional intelligence specialists, not generalist trainers working from a manual.

it all starts with a chat.

When will be good for you?

Postal address

Summit Consulting and Training Ltd

33 Harrison Road, Halifax

HX1 2AF

Phone number
T: 0845 052 3701