Leadership Development Training on Emotional Intelligence


A senior leadership group of technically outstanding, motivated individuals was missing opportunities to optimise organisational performance and efficiencies due to a silo working approach which, whilst delivering individual departmental and divisional objectives, hindered rather than helped overall effectiveness.

Relationships were unintentionally transactional and process focused, lacking collective cohesiveness, high-trust, collaborative working which encouraged healthy challenge, collective decision making, where relevant.

The leadership team realised that more commercial value for the company could be realised by adopting a new approach to teamwork, collaboration, employee engagement and value delivery.  This approach was to be underpinned by developing Emotionally Intelligent leaders, who were high performing leaders individually, but a more effective leadership team collectively.


Summit developed and facilitated an involving two-day leadership development training course in Liverpool.

Facilitated by Summit MD, Scott Watson, key areas of focus included how to:-

  • Create healthy and balanced Self Awareness as leaders
  • Develop a Right First Time, On Time, Every Time team approach to quality
  • Prepare for, initiate and successfully facilitate tough talk to create positive change
  • Understand the commercial pitfalls of excessive silo working habits
  • Deliver more commercial value through more cohesive, collaborative and candid relationships
  • Positively call each other out when unconscious bias appears in leadership dialogue

Client Feedback

“I am very pleased that I appointed Summit training to support our company with a leadership development training programme.

Having approached seven potential leadership development training partners I was disappointed that some didn’t respond to my enquiry while others only offered off the shelf leadership development training, and pricing which, as a HR and Finance Manager, I deemed excessive.

Summit was chosen as our partner for this development programme because Scott Watson demonstrated a real passion for enabling Leaders and Managers to perform even more effectively, fair pricing and focused on what value Summit could deliver for our company.  It was clear to me from the outset that our group would not encounter a ‘tick box’ training course simply to secure a fee, but an enjoyable and worthwhile learning experience.

The two days we spent with Scott Watson were very productive and valuable for our team.  We have already achieved some short term, immediate wins following our learning with Scott, and this is only five days following the leadership development programme.  We all expect to see some longer term goals being achieved by utilising the learning across our teams.

Our leadership team, including myself, consists of technical specialists who are passionate about our roles and eager to deliver optimal value for our company.  We did understand just how important it is to learn how to partner technical competence with Emotional Intelligence skills that could equip, enable and actively encourage our teams to perform even more effectively, and enjoy their journey more too.

Based on my personal experience of learning with Scott Watson of Summit, I can highly recommend Summit for value focused, immersive and meaningful leadership development training which is also very enjoyable.”

UK Human Resources and Finance Manager


Posted by on April 12, 2021