4.7 stars - based on 1749 participants
- Knowledge Centre
Avoid Motivation & Commitment Drop-Off
Don’t settle for a quick spark of motivation that fizzles out. Give your managers the tools to lead brilliantly — for life.
With our 90-day online reinforcement program, your managers won’t just “remember” what they learned — they’ll own it. They’ll revisit the most important leadership and management principles, tools, techniques and blueprints so they can apply them naturally and effectively, day after day.
They’ll have on-demand access to the training - through their mobile device, meaning every management challenge becomes a chance to shine — because the right answer is always just a click away.
And the results? Stronger decision-making, greater confidence, and a team that performs at a consistently higher level.
Skip this step, and the knowledge your managers have gained will fade… along with the performance improvements you worked so hard to achieve.
Imagine a workplace where your managers inspire trust, take decisive action, and consistently deliver high-value results — because they’ve built the mindset, habits and skills that last.
As a forward-thinking leader, you know training is just the beginning. Mastery comes from reinforcement. And that’s exactly what this reinforcement programme helps to deliver.
- Module 1 Focus
Master the basics
Module #1 provides you with a strong base on which you will build a strong foundation for yourself.
Understand your vital role and responsibilities as a Manager.
How To Successfully Manage Your Time, Priorities & Focus.
How To Delegate Successfully & Safely While Maintaining Quality.
How To Promote Personal Ownership & Collective Accountability.
Mastered how to delegate effectively and develop trust whilst maintaining quality.
Management Styles - Which To Use When & Why.
Improved their own Emotional Intelligence to partner their technical competence.
Mastered our 4-Step Coaching Model which promotes personal accountability.
- Module 2 Focus
VITAL COMMUNICATION SKILLS
Learn what effective communication looks like and how to incorporate it into your daily routine.
The 5 Effective Communication Skills You Really Need As A Manager.
Crucial Conversations - Preparation, Impactful Delivery & Essential Follow-Up.
The 5 Essential Steps To Successful Team Management.
Easy & Timely Performance Reporting With The ABC Model.
How & Why To Nip Issues In The Bud Early Before They Become A Problem.
How To Listen To Understand With Empathic Listening Skills.
How To Communicate Assertively Without Wrecking Trust & Motivation.
How To Positively & Proactively Manage Upwards To Achieve Best Value Outcomes.
- Module 3
MAKE MEETINGS MATTER
Never again participate in a meaningless meeting that wastes time and delivers little, if any value.
Essential pre-meeting investment activities to create clarity and focus for participants.
How To Keep The Meeting On-Time, Focused & Value Adding For Your Organisation.
How To Promote Personal Ownership For Delivery of Commitments Made.
How To Avoid Ambiguity & Maximise Clarity & Understanding.
- Module 4
Mastering MOTIVATION
One size definitely doesn't fit all when it comes to individual & team motivation.
Towards A Goal or Away From A Problem Focus.
Proactive (Action) or Reactive (Wait) Focus.
Options & Variety or Procedures.
How To Boost Engagement, Motivation & Commitment...Easily.
Sameness or Difference Focus.
Internal Signals or External Feedback.
- Module 5
MAXIMISE YOUR IMPACT
You must be able to change your impact to different situations.
How To Change Your Impact To Suit Different Situations.
How To Boost Your Self Awareness.
How To Demonstrate Healthy Assertiveness.
How To Ensure Your Communication Is Taken Seriously.
How To Maximise Your Impact Using The 0 To 10 Tool.
How To Elicit Meaningful & Honest Feedback.
- Module 6
BUILDING A SUCCESSFUL TEAM
High-performing and engaged teams don't normally happen by accident. Here's how to build your own.
Effective & Proactive Performance Management.
How To Create An Accountable Delivery Culture.
The Right First Time, On Time, Every Time Standard.
Managing Conflict With Our Anticipate, Identify & Resolve Model.
The Skill/Will Matrix & How To Successfully Apply It.
How To Develop Mutually High Trust Relationships.
The Refine, Improve & Optimise Performance Model.
Unconscious Bias - 10 Biases To Be Aware of As Manager.
- Training
WHAT YOU GET FROM THE COURSE
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Upon completion of the People Manager Masterclass Managers will receive:
Access to online learning reinforcement resources (a £97 value per manager)
A Certification of Completion of the People Manager Masterclass
Course slide deck with accompanying notes
60-minute online group coaching session 4 weeks following course completion to maximise learning transfer
THE TIME-TESTED MANAGEMENT DEVELOPMENT SOLUTION FOCUSED ON VALUE CREATION.
- Want to know more?
PEOPLE MANAGEMENT MASTERCLASS
Simply fill out the contact form to get the ball rolling.
Once we’ve received your enquiry, we’ll get back to you as soon as possible (usually within two hours).
When we know more about what you'd like from our training course, we’ll send you a more detailed proposal, including costs.
- Postal address
Summit Consulting and Training Ltd
33 Harrison Road, Halifax
HX1 2AF
- Phone number
- T: 0845 052 3701
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