- Case Study
THE SPENCER GROUP
- Why approach Summit?
The Director of Human Resources at the company was looking for ways to improve the emotional intelligence of its managers, after concluding that technical expertise alone would not enable the business to perform optimally at a time when efficiency, productivity and profit protection were important.
This partnership has enabled us to develop our comprehensive personal development review system, which is now underpinned by bespoke training courses provided by Summit Training.
- How Summit can help
A tailored management development programme delivered to 36 managers from different areas of the company. The programme focused on:
How to actively engage team members.
Building high trust relationships.
Creating a healthier workplace for employees.
Taking a ‘right first time every time’ approach to quality.
Looking to the future, we are sure that Summit Training will be able to meet our training requirements and we look forward to a long and prosperous relationship.