- Management Development

Performance management training

- Course Outline

BY THE CLOSE OF THE COURSE, MANAGERS WILL HAVE:

: A clear understanding of how and why performance issues occur and continue.
: Learned how to set and positively reinforce performance boundaries with team members.
: Become confident and competent in structuring and delivering meaningful feedback.
: Shifted their thinking on their personal responsibility as a Manager in tackling performance issues.
: Clearly differentiated Can’t Do and Won’t Do performance issues and how to address each type.
: Strengthened their ability and willingness to positively coach a colleague to improved performance.
: Committed to nipping performance issues in the bud early to boost individual and collective motivation.
: Successfully applied Emotional Intelligence skills and tools to communicate more impactfully.

- Performance Management

Performance Management Course

Performance Management Training

Let’s be honest. Most managers don’t avoid performance conversations because they don’t care. They avoid them because they’re unsure how to handle them well.

And when underperformance isn’t addressed quickly and effectively, it doesn’t just stay contained. It spreads. Standards drop. Frustration builds. High performers begin to disengage.

That’s why investing in performance management training is no longer optional for organisations that want to maintain high standards, strong cultures, and consistent results.

Build Managers Who Tackle Performance with Confidence

Imagine your managers dealing with performance issues early, confidently, and constructively. And, without hesitation or discomfort.

Now imagine those same managers not only addressing underperformance, but actively reinforcing excellence, recognising great work, and raising the bar across their teams.

That’s exactly what Summit’s Performance Management Training delivers.

Practical Skills That Drive Immediate Impact

This is not theory-heavy learning or generic HR frameworks. This is immersive, practical training designed for real-world application.

The result? Managers who act decisively, communicate clearly, and create a culture where performance is owned — not avoided.

From Avoidance to Accountability

Performance improves when managers are equipped, supported, and confident enough to lead from the front.

Our training ensures your leaders move from avoidance to action. It builds trust, clarity, and consistency across your organisation.

Designed for Long-Term Value

Summit’s approach is built around sustainable performance improvement. Managers leave not just motivated, but equipped with tools they continue to use long after the training ends.

You’ll see stronger conversations, clearer expectations, and a noticeable shift in accountability and engagement.

Enquire here