- For Managers
communication skills training for managers
Rewire how your managers communicate in real situations - under pressure, in meetings, in difficult conversations, and in those moments that really matter..
4.8 stars - based on 1,485 participants
- Communication Skills
Communication Skills Training for Managers
Let’s start with a simple truth.
Most communication problems at work aren’t about what people say.
They’re about how it’s said… how it’s received… and what happens in between.
That “in between” is where trust is built, or broken.
Where influence is gained, or indeed lost.
And it’s exactly where most managers struggle.
This Course Changes That
Our Communication Skills training doesn’t just teach theory. It rewires how your managers communicate in real situations. Under pressure, in meetings, in difficult conversations, and in those moments that really matter.
Emotional Intelligence
To truly excel at communication, you have to do more than just 'say the words'. You have to possess and develop specific Emotional Intelligence skills.
Your managers will access information and skills many could benefit from, but few actually know about or understand.
What Your Managers Will Walk Away With
By the end of the programme, participants don’t just “know more”…They communicate differently. More effectively. More confidently.
They’ll understand how communication really works, and more importantly, what to do when it doesn’t. They’ll learn how trust sits at the heart of every successful interaction, and how to build it quickly, even in challenging situations.
They’ll discover the hidden dynamics at play in every conversation. The unspoken signals, the assumptions, the behaviours that shape outcomes.
More Choice. More Control. Better Outcomes.
Here’s where the real shift happens.
Instead of reacting automatically, your managers learn how to choose their response.
They expand their behavioural range so they can adapt, influence, and lead more effectively in any situation.
- Communication Skills Training Course Outline
YOUR MANAGERS WILL LEAR HOW TO
Communication skills training course for managers.
Understand key principle of effective & ineffective communication in different forms
Recognise situations in which they communicate clearly and confidently
Recognise situations in which they communicate passively or submissively
Positively handle difficult people and conversations with skill & confidence
Set clear boundaries while still maintaining a positive, “can-do” approach
Develop a genuine presence and personal impact that influences others naturally
Use little-known Emotional Intelligence skills to communicate with more impact
How to communicate tough messages to a group without risking becoming a target
How to proactively create and sustain a more motivating and engaging team culture
How to confidently communicate upwards and with stakeholders & develop trust
Communicate in a way that creates commitment and results - not just agreement
Manage meetings with clarity and structure without needing to “control the room”
this immersive one-day programme is facilited by a recognised communication skills expert
- Communication Skills Training for Managers
benefits include:-
Fewer misunderstandings and costly errors
Clearer communication means less confusion, fewer mistakes, and smoother execution across teams.More confident, decisive managers
No more hesitation or avoidance — your managers handle conversations quickly and effectively.Stronger trust between managers and teams
Open, honest communication builds credibility and psychological safety.Better handling of difficult conversations
Performance issues, conflict, and challenges are addressed early — not avoided.
More productive and focused meetings
Meetings become purposeful, efficient, and outcome-driven — without over-control.
Stronger boundaries without damaging relationships
Managers can say “no” or challenge behaviour while maintaining positivity and trust.
More adaptable communication styles
Your managers flex their approach depending on the situation, person, or pressure.
A consistent communication culture across the organisation
Everyone speaks the same “language” — improving collaboration, alignment, and results.
- Training
WHAT YOU GET FROM THE COURSE
Upon completion of the Communication Skills for Managers training course participants will receive:
A Certificate of Completion for the Communication Skills for Managers course.
Course Slide Deck with accompanying notes.
Access to online learning reinforcement resources (£97 per person value).
60-minute online group coaching session 4 weeks following course (2 day course option).
- Want to know more?
communication skills training for managers
Once we’ve received your enquiry, we’ll get back to you within two hours.
When we know more about what you'd like from the training course, we’ll send you a more detailed proposal, including pricing.
- Postal address
Summit Consulting and Training Ltd
33 Harrison Road, Halifax
HX1 2AF
- Phone number
- T: 0845 052 3701
ORGANISATIONS WE'VE WORKED WITH
- You may also benefit from
our RELATED COURSES
IT ALL STARTS WITH A CHAT.
When will be good for you?
/f/129040/6016x4016/50e4129c79/team-building-course.jpg)





