- For Managers

communication skills training for managers

Rewire how your managers communicate in real situations - under pressure, in meetings, in difficult conversations, and in those moments that really matter..

Delivered by a Communication Skills Expert.
Star Rating

4.8 stars - based on 1,485 participants

- Communication Skills

Communication Skills Training for Managers

Let’s start with a simple truth.

Most communication problems at work aren’t about what people say.
They’re about how it’s said… how it’s received… and what happens in between.

That “in between” is where trust is built, or broken.
Where influence is gained, or indeed lost.

And it’s exactly where most managers struggle.

This Course Changes That

Our Communication Skills training doesn’t just teach theory. It rewires how your managers communicate in real situations. Under pressure, in meetings, in difficult conversations, and in those moments that really matter.

Emotional Intelligence

To truly excel at communication, you have to do more than just 'say the words'. You have to possess and develop specific Emotional Intelligence skills.

Your managers will access information and skills many could benefit from, but few actually know about or understand.

What Your Managers Will Walk Away With

By the end of the programme, participants don’t just “know more”…They communicate differently. More effectively. More confidently.

They’ll understand how communication really works, and more importantly, what to do when it doesn’t. They’ll learn how trust sits at the heart of every successful interaction, and how to build it quickly, even in challenging situations.

They’ll discover the hidden dynamics at play in every conversation. The unspoken signals, the assumptions, the behaviours that shape outcomes.

More Choice. More Control. Better Outcomes.

Here’s where the real shift happens.

Instead of reacting automatically, your managers learn how to choose their response.

They expand their behavioural range so they can adapt, influence, and lead more effectively in any situation.

See the course outline below
- Communication Skills Training Course Outline

YOUR MANAGERS WILL LEAR HOW TO

Communication skills training course for managers.

Understand key principle of effective & ineffective communication in different forms

Recognise situations in which they communicate clearly and confidently

Recognise situations in which they communicate passively or submissively

Positively handle difficult people and conversations with skill & confidence

Set clear boundaries while still maintaining a positive, “can-do” approach

Develop a genuine presence and personal impact that influences others naturally

Use little-known Emotional Intelligence skills to communicate with more impact

How to communicate tough messages to a group without risking becoming a target

How to proactively create and sustain a more motivating and engaging team culture

How to confidently communicate upwards and with stakeholders & develop trust

Communicate in a way that creates commitment and results - not just agreement

Manage meetings with clarity and structure without needing to “control the room”

this immersive one-day programme is facilited by a recognised communication skills expert
See the benefits below...
- Communication Skills Training for Managers

benefits include:-

  • Fewer misunderstandings and costly errors
    Clearer communication means less confusion, fewer mistakes, and smoother execution across teams.

  • More confident, decisive managers
    No more hesitation or avoidance — your managers handle conversations quickly and effectively.

    Stronger trust between managers and teams
    Open, honest communication builds credibility and psychological safety.

  • Better handling of difficult conversations
    Performance issues, conflict, and challenges are addressed early — not avoided.

More productive and focused meetings
Meetings become purposeful, efficient, and outcome-driven — without over-control.

Stronger boundaries without damaging relationships
Managers can say “no” or challenge behaviour while maintaining positivity and trust.

More adaptable communication styles
Your managers flex their approach depending on the situation, person, or pressure.

A consistent communication culture across the organisation
Everyone speaks the same “language” — improving collaboration, alignment, and results.

Shall we chat?
- Training

WHAT YOU GET FROM THE COURSE

Upon completion of the Communication Skills for Managers training course participants will receive:

  • A Certificate of Completion for the Communication Skills for Managers course.

  • Course Slide Deck with accompanying notes.

  • Access to online learning reinforcement resources (£97 per person value).

  • 60-minute online group coaching session 4 weeks following course (2 day course option).

- Want to know more?

communication skills training for managers

Once we’ve received your enquiry, we’ll get back to you within two hours.

When we know more about what you'd like from the training course, we’ll send you a more detailed proposal, including pricing.

Postal address

Summit Consulting and Training Ltd

33 Harrison Road, Halifax

HX1 2AF

Phone number
T: 0845 052 3701

ORGANISATIONS WE'VE WORKED WITH

communication skills course
communication skills course
communication skills course

IT ALL STARTS WITH A CHAT.

When will be good for you?