Emotional Intelligence Training for Managers and Leaders

Issues

A large group of passionate individuals supporting an audience of vulnerable service users had never undertaken any structured management development training.  Cracks were showing.  

The Head of Human Resources was committed to enabling managers to partner their unquestionable passion with a healthy dose of Emotional Intelligence skills which would benefit them personally and professionally as well as their teams and service users.

Solution

Summit Training designed and facilitated an immersive two-day Emotional Intelligence for Managers training course for 80 managers.

The Emotional Intelligence Training for Managers course explored how to:-

  • Partner technical competence and passion with healthy Emotional Intelligence 
  • Develop a healthy and enabling Emotional Climate wit your team
  • Manage yourself more effectively before you manage team members 
  • Deal with emotional overwhelm and setbacks more effectively
  • Communicate more effectively in difficult situations to any audience
  • Benefit from intentional silo and collaborative working styles

Client Feedback

“Summit Consulting and Training was appointed to design and facilitate a modular two-day management development training programme for our population of 80 managers.

Summit was chosen as our organisation’s preferred partner because they had demonstrated a solid track record of delivering lasting value to clients other than simply ‘delivering training, and this was an important consideration in our selection.  In addition, we found the genuinely collaborative, precise and personable approach of the Summit team members to be refreshing.

Delivered over a 12 month period, the management training programmes included a healthy focus on developing valuable Emotional Intelligence awareness and competencies, which could the b partnered with specific management skills development.

The costs on creating an involving, thought-provoking and very enjoyable learning environment, together with a focus on how managers (including senior leaders) would practically apply learning back in the real world of our organisation was pivotal to participants delivering even more value for the organisation.  Summit also helped us to understand patterns of leadership behaviour which we could strengthen and develop.

Our organisation has really enjoyed its collaboration with Summit Training and is achieving a clear return on its investment.”

A Greenwood

Head of Human Resources 

View our Emotional Intelligence for Managers training course here.

Posted by on April 12, 2021