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The decisions made before anyone enters a training room are what separate management programmes that change behaviour from programmes that produce nothing but a completed line on a training plan.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"That's the honest answer most decision-makers don't hear until after they've already spent the budget, in the hope that great results and lasting change will appear.\",\"type\":\"text\"}]}]},\"component\":\"simple-centered\",\"title_h_tag\":\"h2\"},{\"_uid\":\"371a6837-daca-4e27-97e2-bbcee645f66b\",\"name\":\"Basil Al-Azem\",\"colour\":\"pink\",\"content\":\"\\\"The facilitation of the leadership development programme was superb.\\\"\",\"component\":\"testimonial-simple-centered\",\"job_title\":\"HR Lead, DHL Express\",\"star_rating\":\"\"},{\"_uid\":\"a1f08ff6-bffc-4776-a476-23227d768c43\",\"label\":\"Management Training That Delivers Value\",\"title\":\"The Real Question Isn't Whether to Train\",\"content\":{\"type\":\"doc\",\"attrs\":{\"backgroundColor\":null},\"content\":[{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"It's Whether You're Ready to Do It Right\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Most companies invest in \",\"type\":\"text\"},{\"text\":\"management training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" for entirely the right reasons. The execution is where things fall apart.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The biggest mistake I see is a project sponsor recognising the need, then rushing to get something booked without thinking beyond completion. They don't ask what value the organisation actually needs to create. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"They're impressed by a polished brochure and never ask about course tailoring, facilitator expertise, or whether the experience will be genuinely engaging or little more than a PowerPoint slideshow.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The \",\"type\":\"text\"},{\"text\":\"training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" happens. There's a short burst of motivation. And because no one planned for reinforcement, that motivation dissipates, and things return to exactly as they were.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you can't articulate what value you need to create, you're not ready to commission a programme.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"What Does Good Management Training Actually Look Like?\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"There's a meaningful difference between a trainer and a facilitator, and it has a direct impact on outcomes.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"A trainer presents information. A skilled facilitator draws out specific learning, pivots as the conversation requires, and connects every point back to the managers' actual workplace. That distinction sounds subtle. It isn't.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The overrated end of the market is full of motivational programmes packed with catchy soundbites and irrelevant jargon, delivered by presenters rather than experts. When a trainer asks \\\"\",\"type\":\"text\"},{\"text\":\"What can you do to apply your learning\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\"?\\\" That's a limiting question. It puts the burden on the learner without guiding them anywhere meaningful.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"A skilled facilitator works differently. They encourage the learner to genuinely consider application, exploring what would actually shift, why, and what would get in the way. That's the conversation that produces behavioural change rather than a temporary spike in enthusiasm.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you're evaluating a \",\"type\":\"text\"},{\"text\":\"management training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" programme, ask who is facilitating it and what their real-world expertise is. The answer will tell you a great deal.\",\"type\":\"text\"}]}]},\"component\":\"simple-centered\",\"title_h_tag\":\"h2\"},{\"_uid\":\"9bb0abac-d892-44b6-9e9a-47fa87b9d229\",\"name\":\"S Pegg\",\"colour\":\"pink\",\"content\":\"\\\"Summit are an absolute pleasure to collaborate with.\\\"\",\"component\":\"testimonial-simple-centered\",\"job_title\":\"Group Diversity & Inclusion Manager, The Co-operative Group\",\"star_rating\":\"\"},{\"_uid\":\"daa6c769-d65c-4f3b-bdd9-dc0f31135243\",\"label\":\"Management Training\",\"title\":\"One Skill That makes the difference\",\"content\":{\"type\":\"doc\",\"attrs\":{\"backgroundColor\":null},\"content\":[{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"If I Had to Pick One Outcome That Makes Management Training Worth It\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"It would be \",\"type\":\"text\"},{\"text\":\"Emotional Intelligence\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/emotional-intelligence/\",\"uuid\":\"a402704d-7635-44f0-8508-7f311fa1bb49\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The better a manager manages themselves, the better they manage their team, and the more consistently they achieve goals. That's not a platitude. It's what I've observed across many years of working with managers at every level.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"EQ competence is measurable, transferable, and relevant to every challenge a manager faces — whether that's a difficult conversation, a disengaged team member, or the pressure of a missed target. No other single skill delivers that breadth of return. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You can explore how this works in practice through our \",\"type\":\"text\"},{\"text\":\"Emotional Intelligence development programmes\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/emotional-intelligence/\",\"uuid\":\"a402704d-7635-44f0-8508-7f311fa1bb49\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"underline\"}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"The Behind-the-Scenes Factor That Determines Whether Learning Sticks\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The factor that separates a transformational \",\"type\":\"text\"},{\"text\":\"management training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" programme from a forgettable one isn't what happens on the day. It's what happens before - and after.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Starting with a precise, shared understanding of what outcomes the training must produce pays dividends throughout and beyond. Without that clarity, learning stays transactional and extremely limited in value.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"But pre-work alone isn't enough. Post-training reinforcement is what converts a learning experience into sustained behavioural change, and most programmes completely overlook it. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"There's no follow-through, no accountability structure. So the motivation generated in the room quietly dissipates within 30 days. Research from the \",\"type\":\"text\"},{\"text\":\"Association for Talent Development\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.td.org/\",\"uuid\":null,\"anchor\":null,\"target\":null,\"linktype\":\"url\"}},{\"type\":\"underline\"}]},{\"text\":\" shows learners forget up to 70% of new information within 24 hours without reinforcement strategies in place. That's not a training problem. It's a design problem.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If your \",\"type\":\"text\"},{\"text\":\"management training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" provider isn't talking about post-training reinforcement, raise it before you commit.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"A Real Example: What Happens When Training Is Set Up to Succeed\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"One of my clearest examples of management training delivering real value came from a manufacturing client.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"They identified 12 managers who had expressed an interest in developing their personal and team effectiveness. That voluntary opt-in was already meaningful.  It signalled personal ownership before the programme even started.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Before any \",\"type\":\"text\"},{\"text\":\"management training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" took place, each manager met individually with their director to identify specific gaps and strengths to work on. Every manager arrived knowing exactly why they were there and what they were working toward.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Significant and sustained improvements followed. That outcome wasn't accidental — it was the direct result of voluntary participation, individual precision, and a shared focus on outcomes. You can read more in our \",\"type\":\"text\"},{\"text\":\"client success stories\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/success-stories/\",\"uuid\":\"c8d7e577-5ba1-4716-959c-18abc052da5a\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"underline\"}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When Management Training Is Not the Right Answer\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"I've declined to deliver management training that I didn't believe would solve the problem in front of me.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"On one occasion, an executive requested a two-day management training programme for 20 managers he described as underperforming and disengaged. Before agreeing whether to collaborate, we conducted research with those managers to understand what was driving the problem.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"What we found was unambiguous. The root cause wasn't manager capability.  It was the impact the executive himself was creating. Training 20 managers would have been expensive, demoralising, and simply wrong.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Instead, he enrolled in a four-week one-to-one \",\"type\":\"text\"},{\"text\":\"leadership coaching programme\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/leadership-development/emotional-intelligence-coaching-leaders\",\"uuid\":\"953ec727-b635-4a0d-a1cf-84fc2f5772e5\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\". The real problem was addressed because we diagnosed correctly rather than defaulting to the solution that had been requested.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If your managers are underperforming, it's worth asking honestly whether the environment or leadership they're operating within is a contributing factor before deciding is management training worth the investment for your situation.\",\"type\":\"text\"}]},{\"type\":\"horizontal_rule\"},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"How to Decide If Management Training Is Worth It Right Now\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The most useful reframe I can offer is this: instead of asking \\\"can we afford management training?\\\" ask \\\"what is the ongoing cost of \",\"type\":\"text\"},{\"text\":\"not\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" developing our managers?\\\"\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"That cost is rarely invisible. It shows up in staff turnover, disengagement, missed targets, and poor communication. Those costs are real, recurring, and largely avoidable. Our \",\"type\":\"text\"},{\"text\":\"management training programmes\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.summittraining.co.uk/management-training/\",\"uuid\":null,\"anchor\":null,\"target\":null,\"linktype\":\"url\"}},{\"type\":\"underline\"}]},{\"text\":\" are built with this in mind.  The investment must create value, not just deliver content.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Before committing, answer these three questions honestly:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Have you defined a specific value outcome\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" — not just \\\"better managers\\\" but a precise change you need to see?\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Is there a plan for post-training reinforcement\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" beyond the training day itself?\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Have you correctly identified the root cause?\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Is this a capability issue, or something the environment is driving?\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you can answer yes to all three, you're in a strong position to get genuine return on the investment.\",\"type\":\"text\"}]},{\"type\":\"horizontal_rule\"},{\"type\":\"heading\",\"attrs\":{\"level\":4,\"textAlign\":null},\"content\":[{\"text\":\"Ready to Chat About What Your Organisation Actually Needs?\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you're weighing up whether management training is the right move right now, the most valuable first step is a conversation.  Not an eye-catching brochure.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Explore \",\"type\":\"text\"},{\"text\":\"why organisations choose to work with us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.summittraining.co.uk/why-summit/\",\"uuid\":null,\"anchor\":null,\"target\":null,\"linktype\":\"url\"}},{\"type\":\"underline\"}]},{\"text\":\" and what a well-designed, properly reinforced programme looks like in practice.\",\"type\":\"text\"}]},{\"type\":\"horizontal_rule\"}]},\"component\":\"simple-centered\",\"title_h_tag\":\"h2\"},{\"_uid\":\"fea07c1f-7837-43ea-9f57-ad4bb37ae887\",\"label\":\"Get in touch\",\"title\":\"let's chat\",\"colour\":\"darkblue\",\"component\":\"course-enquiry-form\",\"course_mode\":\"\",\"description\":{\"type\":\"doc\",\"attrs\":{\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you're interested in learning how your organisation can benefit from value-focused management training, call us to speak with a recognised expert.\",\"type\":\"text\"}]}]},\"title_h_tag\":\"h2\"}],\"meta\":{\"_uid\":\"d26477b6-4e38-45ce-8dde-a8e2d678def1\",\"title\":\"Is Management Training Worth The Investment?\",\"plugin\":\"meta-fields\",\"description\":\"Is management training worth the investment? Discover what actually drives ROI, what gets lost in 30 days, and how to decide if now is the right time.\"},\"component\":\"post\",\"description\":\"Is management training worth the investment?\"}","full_slug":"summit-blog/is-management-training-worth-the-investment-","uuid":"3f48d336-f692-4bc5-ae67-81a0d4f2b984","first_published_at":"2026-11-02T17:47:09.976Z","published_at":"2026-11-02T18:10:08.552Z"}},"pageContext":{"story":{"id":"storyblokentry-237368072756181-default","name":"Is Management Training Worth The Investment?","slug":"is-management-training-worth-the-investment-","field_component":"post","full_slug":"summit-blog/is-management-training-worth-the-investment-","content":"{\"_uid\":\"0487784e-4f95-4470-a88c-c63b28d34777\",\"body\":[{\"_uid\":\"9dc7bf01-2f7b-4d1b-8a86-5dfa6c4779b8\",\"label\":\"Knowledge Centre\",\"title\":\"Is Management Training Worth The Investment?\",\"colour\":\"darkblue\",\"component\":\"slimline-hero\",\"condensed\":false,\"button_text\":\"\",\"description\":{\"type\":\"doc\",\"content\":[{\"type\":\"paragraph\"}]},\"button_target\":{\"id\":\"\",\"url\":\"\",\"linktype\":\"story\",\"fieldtype\":\"multilink\",\"cached_url\":\"\"}},{\"_uid\":\"2c8cec35-56ed-480d-9ccb-dcfa1105f330\",\"label\":\"Make Your Management Training Worthwhile\",\"title\":\"Is management training worth the investment?\",\"content\":{\"type\":\"doc\",\"attrs\":{\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Management training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" is worth the investment,  but only when it's set up correctly from the start. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The training itself isn't what determines the outcome. The decisions made before anyone enters a training room are what separate management programmes that change behaviour from programmes that produce nothing but a completed line on a training plan.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"That's the honest answer most decision-makers don't hear until after they've already spent the budget, in the hope that great results and lasting change will appear.\",\"type\":\"text\"}]}]},\"component\":\"simple-centered\",\"title_h_tag\":\"h2\"},{\"_uid\":\"371a6837-daca-4e27-97e2-bbcee645f66b\",\"name\":\"Basil Al-Azem\",\"colour\":\"pink\",\"content\":\"\\\"The facilitation of the leadership development programme was superb.\\\"\",\"component\":\"testimonial-simple-centered\",\"job_title\":\"HR Lead, DHL Express\",\"star_rating\":\"\"},{\"_uid\":\"a1f08ff6-bffc-4776-a476-23227d768c43\",\"label\":\"Management Training That Delivers Value\",\"title\":\"The Real Question Isn't Whether to Train\",\"content\":{\"type\":\"doc\",\"attrs\":{\"backgroundColor\":null},\"content\":[{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"It's Whether You're Ready to Do It Right\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Most companies invest in \",\"type\":\"text\"},{\"text\":\"management training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" for entirely the right reasons. The execution is where things fall apart.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The biggest mistake I see is a project sponsor recognising the need, then rushing to get something booked without thinking beyond completion. They don't ask what value the organisation actually needs to create. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"They're impressed by a polished brochure and never ask about course tailoring, facilitator expertise, or whether the experience will be genuinely engaging or little more than a PowerPoint slideshow.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The \",\"type\":\"text\"},{\"text\":\"training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" happens. There's a short burst of motivation. And because no one planned for reinforcement, that motivation dissipates, and things return to exactly as they were.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you can't articulate what value you need to create, you're not ready to commission a programme.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"What Does Good Management Training Actually Look Like?\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"There's a meaningful difference between a trainer and a facilitator, and it has a direct impact on outcomes.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"A trainer presents information. A skilled facilitator draws out specific learning, pivots as the conversation requires, and connects every point back to the managers' actual workplace. That distinction sounds subtle. It isn't.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The overrated end of the market is full of motivational programmes packed with catchy soundbites and irrelevant jargon, delivered by presenters rather than experts. When a trainer asks \\\"\",\"type\":\"text\"},{\"text\":\"What can you do to apply your learning\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\"?\\\" That's a limiting question. It puts the burden on the learner without guiding them anywhere meaningful.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"A skilled facilitator works differently. They encourage the learner to genuinely consider application, exploring what would actually shift, why, and what would get in the way. That's the conversation that produces behavioural change rather than a temporary spike in enthusiasm.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you're evaluating a \",\"type\":\"text\"},{\"text\":\"management training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" programme, ask who is facilitating it and what their real-world expertise is. The answer will tell you a great deal.\",\"type\":\"text\"}]}]},\"component\":\"simple-centered\",\"title_h_tag\":\"h2\"},{\"_uid\":\"9bb0abac-d892-44b6-9e9a-47fa87b9d229\",\"name\":\"S Pegg\",\"colour\":\"pink\",\"content\":\"\\\"Summit are an absolute pleasure to collaborate with.\\\"\",\"component\":\"testimonial-simple-centered\",\"job_title\":\"Group Diversity & Inclusion Manager, The Co-operative Group\",\"star_rating\":\"\"},{\"_uid\":\"daa6c769-d65c-4f3b-bdd9-dc0f31135243\",\"label\":\"Management Training\",\"title\":\"One Skill That makes the difference\",\"content\":{\"type\":\"doc\",\"attrs\":{\"backgroundColor\":null},\"content\":[{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"If I Had to Pick One Outcome That Makes Management Training Worth It\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"It would be \",\"type\":\"text\"},{\"text\":\"Emotional Intelligence\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/emotional-intelligence/\",\"uuid\":\"a402704d-7635-44f0-8508-7f311fa1bb49\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The better a manager manages themselves, the better they manage their team, and the more consistently they achieve goals. That's not a platitude. It's what I've observed across many years of working with managers at every level.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"EQ competence is measurable, transferable, and relevant to every challenge a manager faces — whether that's a difficult conversation, a disengaged team member, or the pressure of a missed target. No other single skill delivers that breadth of return. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"You can explore how this works in practice through our \",\"type\":\"text\"},{\"text\":\"Emotional Intelligence development programmes\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/emotional-intelligence/\",\"uuid\":\"a402704d-7635-44f0-8508-7f311fa1bb49\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"underline\"}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"The Behind-the-Scenes Factor That Determines Whether Learning Sticks\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The factor that separates a transformational \",\"type\":\"text\"},{\"text\":\"management training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" programme from a forgettable one isn't what happens on the day. It's what happens before - and after.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Starting with a precise, shared understanding of what outcomes the training must produce pays dividends throughout and beyond. Without that clarity, learning stays transactional and extremely limited in value.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"But pre-work alone isn't enough. Post-training reinforcement is what converts a learning experience into sustained behavioural change, and most programmes completely overlook it. \",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"There's no follow-through, no accountability structure. So the motivation generated in the room quietly dissipates within 30 days. Research from the \",\"type\":\"text\"},{\"text\":\"Association for Talent Development\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.td.org/\",\"uuid\":null,\"anchor\":null,\"target\":null,\"linktype\":\"url\"}},{\"type\":\"underline\"}]},{\"text\":\" shows learners forget up to 70% of new information within 24 hours without reinforcement strategies in place. That's not a training problem. It's a design problem.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If your \",\"type\":\"text\"},{\"text\":\"management training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" provider isn't talking about post-training reinforcement, raise it before you commit.\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"A Real Example: What Happens When Training Is Set Up to Succeed\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"One of my clearest examples of management training delivering real value came from a manufacturing client.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"They identified 12 managers who had expressed an interest in developing their personal and team effectiveness. That voluntary opt-in was already meaningful.  It signalled personal ownership before the programme even started.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Before any \",\"type\":\"text\"},{\"text\":\"management training\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/management-training/\",\"uuid\":\"f1914e6d-9d7d-4b2f-990a-d53609b802d7\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\" took place, each manager met individually with their director to identify specific gaps and strengths to work on. Every manager arrived knowing exactly why they were there and what they were working toward.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Significant and sustained improvements followed. That outcome wasn't accidental — it was the direct result of voluntary participation, individual precision, and a shared focus on outcomes. You can read more in our \",\"type\":\"text\"},{\"text\":\"client success stories\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/success-stories/\",\"uuid\":\"c8d7e577-5ba1-4716-959c-18abc052da5a\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}},{\"type\":\"underline\"}]},{\"text\":\".\",\"type\":\"text\"}]},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"When Management Training Is Not the Right Answer\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"I've declined to deliver management training that I didn't believe would solve the problem in front of me.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"On one occasion, an executive requested a two-day management training programme for 20 managers he described as underperforming and disengaged. Before agreeing whether to collaborate, we conducted research with those managers to understand what was driving the problem.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"What we found was unambiguous. The root cause wasn't manager capability.  It was the impact the executive himself was creating. Training 20 managers would have been expensive, demoralising, and simply wrong.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Instead, he enrolled in a four-week one-to-one \",\"type\":\"text\"},{\"text\":\"leadership coaching programme\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"/leadership-development/emotional-intelligence-coaching-leaders\",\"uuid\":\"953ec727-b635-4a0d-a1cf-84fc2f5772e5\",\"anchor\":null,\"target\":\"_self\",\"linktype\":\"story\"}}]},{\"text\":\". The real problem was addressed because we diagnosed correctly rather than defaulting to the solution that had been requested.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If your managers are underperforming, it's worth asking honestly whether the environment or leadership they're operating within is a contributing factor before deciding is management training worth the investment for your situation.\",\"type\":\"text\"}]},{\"type\":\"horizontal_rule\"},{\"type\":\"heading\",\"attrs\":{\"level\":3,\"textAlign\":null},\"content\":[{\"text\":\"How to Decide If Management Training Is Worth It Right Now\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"The most useful reframe I can offer is this: instead of asking \\\"can we afford management training?\\\" ask \\\"what is the ongoing cost of \",\"type\":\"text\"},{\"text\":\"not\",\"type\":\"text\",\"marks\":[{\"type\":\"italic\"}]},{\"text\":\" developing our managers?\\\"\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"That cost is rarely invisible. It shows up in staff turnover, disengagement, missed targets, and poor communication. Those costs are real, recurring, and largely avoidable. Our \",\"type\":\"text\"},{\"text\":\"management training programmes\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.summittraining.co.uk/management-training/\",\"uuid\":null,\"anchor\":null,\"target\":null,\"linktype\":\"url\"}},{\"type\":\"underline\"}]},{\"text\":\" are built with this in mind.  The investment must create value, not just deliver content.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Before committing, answer these three questions honestly:\",\"type\":\"text\"}]},{\"type\":\"ordered_list\",\"attrs\":{\"order\":1},\"content\":[{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Have you defined a specific value outcome\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" — not just \\\"better managers\\\" but a precise change you need to see?\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Is there a plan for post-training reinforcement\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" beyond the training day itself?\",\"type\":\"text\"}]}]},{\"type\":\"list_item\",\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Have you correctly identified the root cause?\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]},{\"text\":\" Is this a capability issue, or something the environment is driving?\",\"type\":\"text\"}]}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you can answer yes to all three, you're in a strong position to get genuine return on the investment.\",\"type\":\"text\"}]},{\"type\":\"horizontal_rule\"},{\"type\":\"heading\",\"attrs\":{\"level\":4,\"textAlign\":null},\"content\":[{\"text\":\"Ready to Chat About What Your Organisation Actually Needs?\",\"type\":\"text\",\"marks\":[{\"type\":\"bold\"}]}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you're weighing up whether management training is the right move right now, the most valuable first step is a conversation.  Not an eye-catching brochure.\",\"type\":\"text\"}]},{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"Explore \",\"type\":\"text\"},{\"text\":\"why organisations choose to work with us\",\"type\":\"text\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://www.summittraining.co.uk/why-summit/\",\"uuid\":null,\"anchor\":null,\"target\":null,\"linktype\":\"url\"}},{\"type\":\"underline\"}]},{\"text\":\" and what a well-designed, properly reinforced programme looks like in practice.\",\"type\":\"text\"}]},{\"type\":\"horizontal_rule\"}]},\"component\":\"simple-centered\",\"title_h_tag\":\"h2\"},{\"_uid\":\"fea07c1f-7837-43ea-9f57-ad4bb37ae887\",\"label\":\"Get in touch\",\"title\":\"let's chat\",\"colour\":\"darkblue\",\"component\":\"course-enquiry-form\",\"course_mode\":\"\",\"description\":{\"type\":\"doc\",\"attrs\":{\"backgroundColor\":null},\"content\":[{\"type\":\"paragraph\",\"attrs\":{\"textAlign\":null},\"content\":[{\"text\":\"If you're interested in learning how your organisation can benefit from value-focused management training, call us to speak with a recognised expert.\",\"type\":\"text\"}]}]},\"title_h_tag\":\"h2\"}],\"meta\":{\"_uid\":\"d26477b6-4e38-45ce-8dde-a8e2d678def1\",\"title\":\"Is Management Training Worth The Investment?\",\"plugin\":\"meta-fields\",\"description\":\"Is management training worth the investment? 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