Managing Poor Performance

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Home / Course Outlines / Managing Poor Performance Training Course

Managing Poor Performance

Purpose:

To equip managers and supervisors with a practical toolkit of skills and techniques that effectively address poor performance issues.

Participants will learn how to:

• Understand the key factors which create poor performance in the workplace
  
• Understand the manager's role in creating and addressing poor performance issues
  
• Effectively prepare for a crucial conversation with the poorly performing employee
  
• Coach the poorly performing employee to develop practical solutions
  
• Interview poor performers in a constructive, professional manner
  
• Provide worthwhile, practical support in a timely manner to help improve performance
  
• Develop shared ownership for improving performance to an acceptable level
  
• Implement a practical coaching support process to reinforce commitment and effectiveness
  
• Appreciate when to obtain specialist HR support and guidance

Duration: Intensive 1 and 2 day programmes are available.

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• Maximising Personal Impact
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• Assertiveness Skills Training
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• Attendance Management Training
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  Call Summit today on 0845 052 3701 to find out how your company can benefit from our unique performance management training programmes.