TCL PACKAGING

Managing Director committed to ensuring the company’s managers had both technical competence and people management skills. One highly experienced and valued manager was struggling to achieve this, as their default management style was excessively assertive, leading to important discussions not taking place and flawed decisions being made and relationships being more transactional than collaborative. Though the manager had undertaken development courses previously, these had delivered limited success, and the Managing Director identified that emotional intelligence was the missing factor preventing learning and change. The Manager was committed to their learning through this coaching programme.