- Case Study
NHS EAST LONDON FOUNDATION TRUST
- Why approach Summit?
THE ISSUE
/f/129040/709x566/8cca4bda50/nhs-east-london-logo-709x566.jpg){kind=logo}
The client had developed an app focused on aiding employee health, well-being, and career development, which also served as a coaching tool, with coaching support available to employees from a team of in-house coaches. Employee take up had been successful, but the client was eager to refine and improve the app’s quality and the value the coaching delivers for users.
WE WERE SO impressed from start to finish with Summit and with how you adapted your training to include our Apps and fit with our schedule, for both sessions. It’s the best training we’ve done in a long time!
- How Summit can help
The solution
Summit’s response to this issue had two key parts. Summit also reviewed the app and recommended specific aspects that could be changed or adapted to ensure it delivered optimal value.
A virtual one-day training programme for internal coaches, looking at how use of emotionally intelligent language can improve the experience for those being coached.
A one-day train the trainer course for a select group of employees to learn how to train new coaches in this refined, emotionally intelligent approach to coaching.
Thank you so much for the slides from both training sessions, we will be adapting these to use for our future training. We look forward to working with you again soon.
- Related Courses
WHY NOT TAKE A LOOK AT ONE OF OUR TRAINING COURSES?
Win Together Lose Together
Even the most experienced teams need the chance to refresh and refocus. Summit’s We Win Together, We Lose Together team training day is designed to help teams old and new to do just that.
Solution Focused Thinking
Summit’s Solution Focused Thinking for Leaders training is six hours of practical problem-solving, using Solution Focused Thinking principles to equip you with a toolkit of techniques that will allow you to confidently conquer any and all problems that come your way.
It all starts with a chat
When will be good for you?