Managing Poor Performance
Purpose:
To equip managers and supervisors with a practical toolkit of skills and techniques that effectively address poor performance issues.
Participants will learn how to:
- Understand the key factors which create poor performance in the workplace
- Understand the manager’s role in creating and addressing poor performance issues
- Effectively prepare for a crucial conversation with the poorly performing employee
- Coach the poorly performing employee to develop practical solutions
- Interview poor performers in a constructive, professional manner
- Provide worthwhile, practical support in a timely manner to help improve performance
- Develop shared ownership for improving performance to an acceptable level
- Implement a practical coaching support process to reinforce commitment and effectiveness
- Appreciate when to obtain specialist HR support and guidance
Duration: Intensive 1 and 2 day programmes are available.
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Training Course Outlines
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Training programmes that you may also be interested in include:
- Maximising Personal Impact
Designed to create the most positive impression on people every time. - Assertiveness Skills Training
Focused on having the skills and techniques required to have crucial conversations. - Attendance Management Training
To quickly and effectively address short-term absence patterns and improve commitment.
Call Summit today on 0845 052 3701 to find out how your company can benefit from our unique performance management training programmes.
