Customer Service Training Programmes Outlines

Each Summit customer service training programme is bespoke – and that means it is designed specifically to meet your own, unique learning requirements.

Each challenging, practical and relevant programme is designed and facilitated by a Summit team member who is an acknowledged expert in their chosen field. Summit has achieved a 100% client satisfaction is a result of an absolute commitment to delivering client satisfaction. Check out our client testimonials. You definitely won’t get glossy marketing brochures from us.

To view any customer service training programme, please click the links below or call us on 0845 052 3701 to speak in more detail. Alternatively, please email our specialist team at Info@SummitTraining.co.uk

As our courses are bespoke, we are happy to design 1 and 2 day events according to your development needs. All Summit events are in-house and we are happy to assist you in finding the perfect venue for your event.

Your investment is dependent on the number of delegates you wish to participate in your event.

Breakthrough 1-2-1 Coaching Days in Customer Service Training

Summit offers 1-2-1 breakthrough days in which a delegate benefits from up to 7 hours of intensive personal support from a senior member of the Summit team. To find out how you and your organisation can benefit, please call our office on 0845 052 3701. Alternatively, please email our specialist team at Info@SummitTraining.co.uk.

Even if you haven’t spotted the exact customer service training programme you are looking for, why not contact Summit anyway? As every single programme is bespoke, it is very likely we can help you with your customer service training challenges.

If you want to appoint a partner you can trust and rely on, our customer service training events are definitely for you. Trust Summit to help you and not only will you benefit from a challenging, unique and fun-filled learning experience, you will also be supported throughout by a team of passionate facilitators, trainers and coaches, independently acknowledged as some of the most respected innovators in the field of personal and organisational development in the UK.

So, why not explore our unique range of customer service training events and then get in touch? Call our head office on 0845 052 3701. You can also email us through our ‘Contact Us’ page.

What your investment includes:

• Personal/telephone meeting with a senior Summit team member to discuss your specific challenges and goals.
• Bespoke design of your customer service training, coaching or team building programme.
• Free organisation of venue requirements on your behalf.
• The provision of a specialist facilitator/trainer/coach to deliver your customer service programme. (Available from 8am to 8pm).
• Formal programme evaluation system – which includes our recommendations on how to effectively transfer your customer service training learning back to the workplace.
• Free 10-day Coaching Helpline for participants to call following their training programme to review or reinforce their learning.