Kirk Newsholme Chartered Accountants

Problems

A very successful accountancy practice in Leeds, the client wanted to add something a little different to its annual company conference for its fifty employees.

There were no ‘problems’ as such, just a desire to enable and equip team members to deliver an even better service to clients, and reinforce the company’s collaborative approach to work.

Solution

Summit designed and facilitated an action-packed half-day team building event which combined intellectually challenging team activities and challenges with review discussions and skills development. Key business outcomes included:

  • A reinforced commitment to working across teams to deliver a unique service to clients.
  • Shared understanding of ‘best practice’ customer service and communication standards which engage clients.

Client Feedback

“We appointed Summit to deliver a half-day conference training event focusing on maximising client satisfaction. The whole company participated in the event and the feedback from our team was excellent. The event was fun, worthwhile and will certainly help Kirk Newsholme grow in terms of attracting new clients and delivering an even higher quality of service to our existing clients. I am happy to recommend Summit to other companies.”

Managing Director
Kirk Newsholme Chartered Accountants and Business Advisors

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Posted by on February 11, 2015