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Life Coaching with Woman of the Year - Pat Farrar
BBC Radio Leeds. 8m. 1.9Mb - 23 January 2008
The Importance of Status
BBC Radio Leeds : 26/08/2005 - 8m 37s Streaming mp3 - 26 October 2007
Staff Turnover in Call Centres
Real Radio. 7m. 2.6Mb - mp3 - 01 September 2007
The Dilemma of Greeting People
BBC Radio Leeds 11.5m. Streaming mp3 - 20 July 2007
How Call Centres Need to Improve
The Pulse. 1m. 204Kb - mp3 - 05 December 2006

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